Thursday, June 25, 2009

Download to MP4 (button not appearing)

I've seen many of you discussing that you're having trouble downloading your uploaded videos (to MP4). The majority of you mention that the "Download to MP4" button sometimes doesn't appear next to your videos, and so you're unable to download your video.

There's a reason for this! The button disappearing isn't a bug, its actually how the feature works...

You can download (to MP4) your own videos that you uploaded to YouTube. This download option is only available for your video uploads, not for other users' videos.

To download your own videos to MP4:
  1. Sign into your account.
  2. Click on the Account link in the top right hand corner of your screen.
  3. Under My Videos click Uploaded Videos.
  4. Find the video you'd like to download and click the "Download to MP4" button.
PLEASE NOTE:
  • There is a limit of TWO downloads per hour for downloading your video to MP4. The "Download to MP4 button will not appear next to your videos if you've already downloaded two videos in an hour. Once an hour has passed, the button will appear again and you'll have the option to download additional videos.

  • If your video has already been removed from the site, or if you've used audioswap, the video will not be available for download.
Check out the Help Center for more info:
http://www.google.com/support/youtube/bin/answer.py?hl=en&answer=56100

Hope this info's useful and that it helps clear up any confusion :)
We always appreciate you letting us know when a new feature's not clear & needs further explanation!

Take care everyone, tty soon

~ Liz

5 comments:

  1. Thank you so much Liz. I just started using the "download mp4" feature but could only do two downloads before it disappeared. I looked everywhere in the YouTube Help resources, but could never find an answer until I looked in the forum.

    ReplyDelete
  2. Man You Tube ou are so big, but you have so lost touch with why you were popular. People like your reaponce, and ease of use, well none of that is left, you are a big corporation and don't care about anything but the money. We are still people out here, and would like to get responces from people once in a while. Nobody is to big to fall, should I mention GM as a reference. Come back and be with the people a little more, problems are not getting solved. I have been tying to enter things on my channel for two days now, and the machine doesn't know what I am talking about, any human out there, on You Tube.

    ReplyDelete
  3. I know nobody is there on the help site.

    ReplyDelete
  4. Hi, I am working on a presentation that will not happen until October. I have found videos on youtube but I want to know if there is anyway that I can get these videos off just in cause they are deleted by then.

    ReplyDelete
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